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Summary of Whitepages Customer Service Calls

619 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
01:28 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Whitepages to Ask about:

Activation/ Cancellation:

  • “I want to cancel my subscription”
  • “I have been trying to cancel this service for 2 weeks”
  • “Cancel”

Payments and Charges:

  • “Stop payment”
  • “Was charged and didn't receive info”
  • “I want charges removed and subscription canceled!!! I would like to speak with a HUMAN!!!”

Account:

  • “For information about my account.”
  • “I cannot get in my account@nelicia wheeler. Email;jamesnelicis@yahoo.com”
  • “Someone has my account”

Cards:

  • “My card got charged 19.99 and I cancel”
  • “My card got charger 19.99 i didnt know”
  • “Someone stole my card number and is buying premium subscriptions”

Refund:

  • “Refund”
  • “Refund for charges”
  • “Refunds”

Request for Information:

  • “Inquiry”
  • “I want to know how to remove my name and address off of white pages”
  • “I want remove my name for privacy concerns at whitepages my name is Barbara Pezda 267 Parker Ave Clifton N.J07011 PLEASE REMOVE IT....Thanks.”

Staff:

  • “Can't get a phone number without paying more money when I already paid to get this service..”
  • “Site said call customer service”
  • “About this new service it don't work”

Product/ Service:

  • “Wife has a restraining order and your podting where she lives”

Other:

  • “I paid for a year and i was told i could use it”
  • “I entered my name and residential city and there were two listings for me in the blue section. One has my age as 71. The other has my age as 66. My correct age is 71. My birth date is 10/10/1946. Please use correct age. Thank you.”
  • “Acount”

Whitepages Rating Stats

1.3 out of 5 stars
based on 191 reviews
See all 447 reviews

Rating stats

  1. 165 reviews
  2. 11 reviews
  3. 7 reviews
  4. 3 reviews
  5. 5 reviews

About Whitepages

Top 5 Whitepages Products

Website, Account, Mobile Application

Top 5 Likes about Whitepages

Was my go to site for local phone numbers, Very intrusive, Using it for numbers, Offered partial refund, Loved it help me final understand what was happening

Top 5 Dislikes about Whitepages

Customer service, Unethical, Not able to remove my info from whitepages, Not able to remove my info, I am suing them

Summary

White Pages is an online reference book that allows finding business or people. It doesn't matter whether you are looking for a person or for a certain company - White Pages will provide you with necessary information. White Pages allows finding people according to their name or phone number. White Pages is an online analogue of Yellow Pages, a famous address and phone book. Millions of people have already succeeded finding those they were looking for thank to White Pages. White Pages is a great collection of phone numbers, names and addresses. With White Pages you will easily find anyone you need!

Whitepages reviews and complaints

Whitepages is ranked 5 out of 33 in Review Websites and Directories category

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Whitepages Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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