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Summary of Whitepages Customer Service Calls

492 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
01:26 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Whitepages to Ask about:

Cancellation:

  • “Cancelling account”
  • “I canceled my membership last month, and you are still charging me for something that I don't use.”
  • “Cancel membership”

Payments and Charges:

  • “Payment”
  • “90$ in charges i didnt approve at all”
  • “Charged”

Cards:

  • “My card got charger 19.99 i didnt know”
  • “My card got charged 19.99 and I cancel”
  • “Someone stole my card number and is buying premium subscriptions”

Account:

  • “Someone has my account”
  • “Youre in my bank account again after I unsubscibed from you.”
  • “To delete account”

Refund:

  • “Refund”
  • “I paid $18.95 for an updated report that had no updated info. I amrequestinga refund.”

Staff:

  • “Can't get a phone number without paying more money when I already paid to get this service..”
  • “Site said call customer service”
  • “About this new service it don't work”

Other:

  • “Cancle free trial”
  • “Dispute”
  • “I’m being harassed. Please remove my information”

About Whitepages

Top 5 Whitepages Products

Website, Account, Mobile Application

Top 5 Likes about Whitepages

Was my go to site for local phone numbers, Very intrusive, Using it for numbers, Offered partial refund, Loved it help me final understand what was happening

Top 5 Dislikes about Whitepages

Terrible customer service, Not able to remove my info from whitepages, Unethical, Not able to remove my info, I am suing them

Summary

White Pages is an online reference book that allows finding business or people. It doesn't matter whether you are looking for a person or for a certain company - White Pages will provide you with necessary information. White Pages allows finding people according to their name or phone number. White Pages is an online analogue of Yellow Pages, a famous address and phone book. Millions of people have already succeeded finding those they were looking for thank to White Pages. White Pages is a great collection of phone numbers, names and addresses. With White Pages you will easily find anyone you need!

Whitepages reviews and complaints

Whitepages is ranked 3 out of 21 in Review Websites and Directories category

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Whitepages Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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