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Customer service
Privacy and Data Security
Product or Service Quality
Website
1 comment

Paid for premium service and 90-95% of the numbers are incorrect. When I called customer service to cancel, they were very rude and would cut me off.

States they processed my refund a week ago, but when I check my account its not there. They informed me to contact my bank to verify any pending transactions. I did this and they stated I had no pending credit transaction. I hate companies that don't do what they say, and white pages is one of them.

Garbage information, garbage content, poor and terrible customer service. Both times I called both agents sounded annoyed that I called them!

Anybody considering paying for the premium service is wasting their time. You're better off using the free service or just doing a generic search online.

Product or Service Mentioned: Whitepages Premium Membership.

Reason of review: Bad quality.

Monetary Loss: $30.

Preferred solution: Full refund.

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Anonymous
#1579202

If you paid with a credit card or a debit card call them and they will take care of it. Hope this helps