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Whitepages

Whitepages

www.whitepages.com
What is your customer experience with Whitepages?

Whitepages Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Whitepages has 1.3 star rating based on 902 customer reviews. Consumers are mostly dissatisfied.

  • 8% of users would likely recommend Whitepages to a friend or colleague.

  • Rating Distribution
  • Pros: I dont care this point, Inaccurate personal information, No cust serv to help cx subscription but kept on charging me.
    Cons: Terrible customer service, No customer service, False information.

View full overview ›

Media from reviews

Whitepages - Billing
Whitepages - Want to cancel and a refundWhitepages - These people suck they’re terrible don’t use themWhitepages - Made an error in ordering. Requesting a refundWhitepages - Have received my update even though I was charged twiceWhitepages - Speak to a representativeWhitepages - Cant get anybody to respond
View all media ›

Top Whitepages Reviews

Positive Review

"Work out smoothky"

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It was great thank you white pages I have nothing else to say except that the customer service rep wajind knegeble graceful thank you D Anderson NYC NY.

Critical Review

"Cancel my account"

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Be more accurate with your information. I have written to you to inform you of your errors, and there was no response, and the error is still showing up....

Show reviews that mention
phone number service account information white pages phone number subscription customer service pages
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Remona Msh
map-marker Denver, Colorado

I need to cancel my subscription

I tried to make a phone call to White pages, and can't get through. I need to cancel my subscription because I am dissatisfied.

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Mike S Ywy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

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Whitepages - Billing

The phone number was inactive wrong information you on this website these people are rip off. You dont want nothing to do with why paige.com.

They suck.

They keep on charging my card even though I dont even have a email account with these people. I cant even sign into dispute this ***

View full review
Loss:
$60
Pros:
  • Background checks
Cons:
  • Bill you month i can not even sign in

Preferred solution: Full refund

User's recommendation: Hit the back button this is fake site

Lindsey K Hfn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Talk to a live agent

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Contains 1 confidential file for company representatives

My account was charged and I did not order this service! I have sent multiple requests and/or emails with no response or resolution.

I live paycheck to paycheck and have gone without food, in addition to having my account over drafted.

I tried calling the customer service number and it says that the number cannot be reached. This is absolutely unacceptable.

View full review
Loss:
$22
Cons:
  • No response and phone number is invalid

Preferred solution: Full refund

User's recommendation: Don’t expect much.

Resolved
Debra Lynn A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Resolved: Work out smoothky

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Updated by user Mar 10, 2025

Company fixed the issue and I have been provided with apology. I did not want the subscription and so it was cancelled and I was satisfied Thank you so much

Original review Feb 22, 2025

It was great thank you white pages

I have nothing else to say except that the customer service rep wajind knegeble graceful thank you

D Anderson NYC NY.

View full review
Alan P Eci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Being harassed and threatened with information found on this website they're going to end up on dateline and they'll probably decline to comment when they find me dead

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A person using information on this website is harassing me and threatening my life, and unless they want to end up on Dateline, I need to be removed in all aspects.

View full review
Loss:
$100000
Cons:
  • Gives people the opportunity to stalk you and harass you there is no good to comes from a website such as this

Preferred solution: My information removed of the website it's being used to threaten my life and harass me and my family

User's recommendation: Someone needs to sue them and it's going to be me here soon.

Priscille Aju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel membership

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Impossible to reach them by phone - wrong number listed on their website and phone with only 9 digits! Search for information was incredibly slow and incomplete. Will never use them again.

View full review
Cons:
  • Unhelpful
  • Hard to reach

Preferred solution: Apology

User's recommendation: Don’t use them

Shania Svi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

I have no service. Paid member Can’t access

I paid for one year of 100 lookups a month. I cant access.

I used it for awhile.

Then the problem started. I paid $119.00

View full review

User's recommendation: Help

Quenton Gcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Unauthorized used of my card dispute charges

Looking at my online banking I've noticed a few transactions on banking one from here, and a newspaper.com(which that site can't be reached once I google to look up the site) the charge from you and other site are both pending transactions

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Marlene C Sji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel my order which I’ve done on line and you haven’t

Its against the law for you not to allow me to cancel this subscription and you keep on taking $5.99 out of my account. I used it one time and all the times that Ive had it and Ive put in writing on the email to stop and cancel my policy.

You figure it out. For heads up, I have closed the account that you were using and if any further money is taken out of my account, then you will have to pay me back all the back money you keep on taking out of my account answer your phone or give me a lot of real phone number because the one I called isnt allowing me to go through.

View full review
Loss:
$30
Cons:
  • Not being allowed to cancel my subscription without going through a lot of headache

Preferred solution: Full refund

Daniel K Mav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make payment

Whitepages.com is deceitful (advertised free email info, then changed that to $1 initial fee, $19.99 charged in 5 days, then changed THAT to "need to get premium business servive" to get one email address ! AND their customer service phone number # 1: +61 8** *** *** is fake, and number # 2: 206-621-**** won't connect you to anyone/anything. Scammers.

View full review
Loss:
$21
Cons:
  • Everything is deceptive and outright lies

Preferred solution: Full refund

User's recommendation: Run for your life

Anonymous
map-marker Lakeland, Florida

Update records

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I have contacted them about incorrect information that is posted on their website regarding my current residence. I have sent them the correct and current information, and they refuse to correct it.

View full review
Shailah Dan
map-marker Aubrey, Texas

Service I don’t want the service anymore

I dont want the service anymore. I dont want the service anymore.

I dont want the service anymore. I dont want the service anymore. I dont want the service anymore. I dont want the service anymore.

I dont want the service anymore. I dont want to service anymore. I dont want to service anymore. I dont want to service anymore.

I dont want to service anymore. I dont want to service anymore. I dont want to service anymore. I dont want to service anymore.

I dont want to service anymore. I dont want to service anymore?

I dont want to service anymore. I dont want to service anymore.

View full review

User's recommendation: Ok

Jarrett F Wcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my account

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Be more accurate with your information. I have written to you to inform you of your errors, and there was no response, and the error is still showing up.

View full review
Cons:
  • Very inaccurate with location informaton

Preferred solution: cance my account

User's recommendation: avoid this site

Ormond Ihr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norfolk, Virginia

Fraudulent charge

White pages is taking people money for subscriptions and have a fake phone number to relative your issues

View full review

User's recommendation: Don’t support them unless you want to get scammed

Leandrea J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I purchased the trial but never was able to login. I just thought the transaction wasn't completed properly. Apparently it was, only for billing. Not one report and still no refund.

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Contains 1 confidential file for company representatives

I reached out and was told I agreed to the no-refund policy. No matter what I've said to them, I just keep getting the same response.

View full review
Loss:
$21
Cons:
  • Took my money and i never was able to even login to my account says i agreed to no refund

Preferred solution: Full refund

User's recommendation: Make sure you actually get a report for that $1 because getting none cost 20.95

MICHAEL D Jeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst wrong info and they charged me for it

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Useless scam with absolutely incorrect info, shady trial policy. I called and she refused to reverse the pending charge. Shady sketch company for sure.

View full review
Loss:
$20
Cons:
  • Sketchy scam artists

Preferred solution: Full refund

User's recommendation: DO NOT AGREE TO TRIAL SUB ..YOU PAY EVEN AFTER CANCELLED

About

Summary

White Pages is an online reference book that allows finding business or people. It doesn't matter whether you are looking for a person or for a certain company - White Pages will provide you with necessary information. White Pages allows finding people according to their name or phone number. White Pages is an online analogue of Yellow Pages, a famous address and phone book. Millions of people have already succeeded finding those they were looking for thank to White Pages. White Pages is a great collection of phone numbers, names and addresses. With White Pages you will easily find anyone you need!

Whitepages reviews and complaints

Whitepages is ranked 42 out of 116 in Background and People Search category

Area Served

USA

Payment Methods

VISAMasterCard

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