Newport News, Virginia
Not resolved
Customer service
Ease of Use
Privacy and Data Security
Product or Service Quality

I signed up for what I thought was a one time lookup fee of $4.99 in June 2018. Since that time they have billed my credit card thru Paypal.

I have called Paypal and they cancelled them and so have I. Calling my bank tomorrow to dispute the wrong charges. I expect a refund. Their website is a joke to try to find someone to help you!

They seem to have many complaints on your website on this very same issue!

Hope someone will help me as I am a senior on Social Security and would have never used Whitepages had I known they were gonna keep charging my credit card. Very deceiving!

Reason of review: Problems with payment.

Monetary Loss: $25.

Preferred solution: Full refund.

Whitepages Pros: Very intrusive.

Whitepages Cons: Incorrect.

  • whitepages Deceptive Practices
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