Try and put the address of your premium profile into their opt out, it wont "recognize" the url and it will tell you to contact them. They do not respond to emails. Your only hope it so call them at 206-973-5100. Press 0, then 2, then 1 on the third menu.
Most of the time their number is disconnected. You will be lucky if you actually reach a human being.
They will claim your email address and cell phone number are public record and fight you when you tell them to remove a profile, ask for a supervisor and get their name.Contact the FTC as well because they are a scam and their "opt-out" is part of what lawyers call a deceptive practice and a bait-and-switch.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of privacy violation and does not remove info. Please immediately contact the author of this review to discuss poor customer service of whitepages customer care. Whitepages needs to read this review and look into the issue (if any) according to poster's claims.