Not resolved
Customer service
Product or Service Quality

White pages may not show your name and personal info on their "regular" site but they do show it on their "premium" site. It is their newest way to avoid their own privacy policy.

Try and put the address of your premium profile into their opt out, it wont "recognize" the url and it will tell you to contact them. They do not respond to emails. Your only hope it so call them at 206-973-5100. Press 0, then 2, then 1 on the third menu.

Most of the time their number is disconnected. You will be lucky if you actually reach a human being.

They will claim your email address and cell phone number are public record and fight you when you tell them to remove a profile, ask for a supervisor and get their name. Contact the FTC as well because they are a scam and their "opt-out" is part of what lawyers call a deceptive practice and a bait-and-switch.

Product or Service Mentioned: Whitepages Customer Care.

Reason of review: Poor customer service.

Whitepages Cons: Privacy violation, Does not remove info, No method of contacting them, Bait-and-switch, Terrible customer service.

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