Product: Whitepages Premium Membership Clear all filters (0 of 16 reviews match)
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Whitepages - Gave nothing

I purchased premium and it gave me pretty much the same thing I got before. I’m not satisfied and would like a refund.
1.9
Details
Customer service
Ease of Use
Privacy and Data Security
Product or Service Quality
Reliability
Tracking Tool
Usability
Website
Product
Whitepages Premium Membership
#1400474
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Whitepages - No customer service!

Paid but can't use it
1.0
Details
Customer service
Privacy and Data Security
Product or Service Quality
Website
Product
Whitepages Premium Membership
#1128836
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to register you have to pay!! and become a premium subscriber. ABSURD!! I just don't understand how this is allowed. After the Equifax fiasco we, the UNWILLING customers should be EASILY able to OPT OUT of any of these blood sucking agencies. ENOUGH ALREADY. Where are...
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Anonymous
Anonymous

100% agree

Product
Whitepages Premium Membership
#1118711
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Paid for premium service and 90-95% of the numbers are incorrect. When I called customer service to cancel, they were very rude and would cut me off. States they processed my refund a week ago, but when I check my account its not there. They informed me to contact my...
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Anonymous
KFC

If you paid with a credit card or a debit card call them and they will take care of it. Hope this helps

1.0
Product
Whitepages Premium Membership
#1080206
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As a consumer previously stated, White Pages Premium service holds very little value when compared to other same service providers. Specifically, that one would pay a hefty 29.95 + monthly fee for the same information and be limited to (one background check) before...
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Product
Whitepages Premium Membership
#1058839
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This company is a scam.They took advantage of me while I was out of state and had a death in our family.I was trying to find my dad's oldest sister and apparently signed up and/ or didn't cancel on time. When I realized in December 2016 I was being charged I called and...
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Product
Whitepages Premium Membership
#1043535
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Whitepages Premium Membership Review

I have repeatedly requested to have my acvount closed, AND YOU CONTINUE TO BILL ME!!!
1.0
Details
Customer service
Product or Service Quality
Reliability
Website
Product
Whitepages Premium Membership
#1035938
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I purchased what I thought was a one time background check for 29.95.Little did I know, I was signing up for a monthly service. The email I received was worded as follows: "Your order has been placed and your order number is A-SXXXXXXXX. Your receipt is available in...
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1.3
Product
Whitepages Premium Membership
I liked
  • Offered partial refund
I didn't like
  • Misleading info
  • Did not receive full refund
  • Scam
#1016361
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White Pages Premium continues to take money out of your account after you cancel. I cancelled within 10 minutes, after my initial sign up and I phoned to make sure that they wouldn't continued to deduct from my account and THEY DID! The cover up is the funniest, they...
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1.5
Product
Whitepages Premium Membership
I liked
  • Answered their phones
I didn't like
  • No information
  • Fraudulently kept money after cancel
#1000908
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Cancelled service, they kept charging my card.Changed my card number, they found my new number and kept charging it. Sent a letter from an attorney, no response. I filed all charges as fraudulent with my bank, they were unable to reverse any of the charges. No matter...
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Anonymous
Joan

I subscribed for 1 month and tried to cancel and can't contact anyone to do it. Never subscribe to them

Product
Whitepages Premium Membership
#997747
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