Product: Whitepages Premium Membership Clear all filters (31 of 31 reviews match)
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Whitepages in Trussville, Alabama - White Pages Premium

Awful Service, Paid and did not receive my Services !!!! Do Not Purchase
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Review
#1673983 Review #1673983 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Reason of review
Order processing issue

Whitepages - Unwanted Charges

1.0
Details
You canceled one transaction but not the other in the amount of $4.99 plus tax. I did not order this and want to discontinue the service I never use and the charged to my card. I have tried to use the on-line process to cancel this, but much to my dismay the process doesn’t work and there is no Customer Service number attached for me to use. I have tried for months to cancel this service but nothing has worked. If you do not cancel this charge immediately I will contact my lawyer and the Better Business Bureaus immediately! I am asking that this charge be handled at the lowest level before I elevate hirer. Thank you, Lorry
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Review
#1664143 Review #1664143 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Pros
  • No cust serv to help cx subscription but kept on charging me
Cons
  • No phone number or person to help cx subscription
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Do not charge me any more money for any Whitepages account.
Tags
  • Whitepages Scam

Whitepages - Cancellation of services

1.0
Details
I have followed your process to cancel my subscription and it doesn’t work on my phone, IPad or computer.
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Review
#1655542 Review #1655542 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Pros
  • Inaccurate personal information
Cons
  • I never use it
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Cancel it!!
Tags
  • Whitepages Scam

Whitepages - This company is a scam!

1.0
Details
I signed up twice for service, one signup having failed, but website allows for only partial signup, which, of course, includes charges on your credit card. They guarantee satisfaction, but provide NO CONTACT INFORMATION. There is no way to seek redress for *** service or have your questions answered. AVOID THIS COMPANY UNLESS YOU WANT TO GIVE THEM YOUR CARD INFO AND GET NOTHING IN RETURN!
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Review
#1602652 Review #1602652 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Cons
  • Phone number is useless
Reason of review
Access/ activation issues
Loss
$300
Preferred solution
Full refund

Whitepages in Herndon, Pennsylvania - Ripoff

1.0
Details
outdated info-renews automatically ripoff!!
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Review
#1602471 Review #1602471 is a subjective opinion of poster.
Service
Whitepages Premium Membership

Refund Whitepages

Refund Whitepages
Refund White pages premium needs to refund me my Money back
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Review
#1598440 Review #1598440 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Pros
  • Offered partial refund
  • Answered their phones
Cons
  • Invalid information
Reason of review
Pricing issue
Loss
$21
Preferred solution
Full refund
Tags
  • illegal
  • Violence

Whitepages premium suck!

1.0
Details
I cannot even log in . I cant get the info i need. Your system for sign up sucks! I will never refer others to use your services. You suck!
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Review
#1577951 Review #1577951 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Reason of review
Not as described/ advertised
2.6
Details
Called when business was closed hours
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2 comments
BlushingIndri
#1695707

This is happening to me as well. I cancelled last month and just received another bill.

I'm currently trying to figure out how to get a refund. If anyone has the answer to this, would you please let me know?

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Review
#1524641 Review #1524641 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Reason of review
Return, Exchange or Cancellation Policy

Whitepages in New York, New York - Debited my account without my permission

I have no idea how they did it but this company debited my a/c and my credit card without my permission. They did return the money but my bank has frozen my credit card and I have to wait for a new one again (since it was hacked only a month again by some company overseas.) This company is suspect
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Review
#1473060 Review #1473060 is a subjective opinion of poster.
Service
Whitepages Premium Membership
Reason of review
Problems with payment

Whitepages in Shell Knob, Missouri - Unauthorized Premium billing

How in the *** did this company get to my Pay Pal Bank A/C?? I was charged $29.99 without my permission and I want that refunded immediately. I do NOT want Premium!! I can't afford it first of all. I want this cancelled today! I do not ever remember signing up for Premium and if that did happen it was a mistake and I hit a wrong button. I am in my 80's and don't always get things right. I want my Pay Pal refunded for the $29.99. I requested this last week and nothing has been done. CANCEL whatever you have put me in today!! If you don't take care of this, I will have Pay Pal follow up or my attorney! I can't even find the way to complain directly to them or Cancel and get my refund. Mrs Charlene Green
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Review
#1466622 Review #1466622 is a subjective opinion of poster.
Service
Whitepages Premium Membership