Resolved
1.0
Details
Customer service
Product or Service Quality
Staff
Website
0 comments

Several attempts were made by email to support to Whitepages to opt out of their website publication of personal information that is inaccurate, and their replies by email attempted to provide links to instructions on their web to remove personal information. This link and all inks were tried many times, but generated an error. Hence the need to contact Whitepages directly. After registering with an account in order to provide a support ticket. They responded that they would reply in 1 to 2 days. Nothing happened for two weeks. I then faxed them a copy of the emails, along with the JPEGs & GiFs of printscreen of urls for which the personal information was listed, including the url for OPT-ING out of their page. But this url link had the word suppression as ..."/suppression". When this was submitted, and error was generated.

I explained that to them via email, and provided the links and printed error messages.

Since I didn't get a reply to my first email message, I then faxed them a second copy. Again, no reply.

The third time, I mailed them a certified, return receipt copy of the fax.

Whitepages is unresponsive, and refuses to remove information that they have no business publishing, because it is inaccurate, and I don't wished it to be published.

I am therefore left with the only actions to file complaints to the Better Business Bureau, the Attorney General Office of Massachusetts, Washington, and Federal AG Office.

But more importantly, I think they should be sued in a Class Action Suit (and put out of business) for violating the 14th amendment of citizen who do not wish to have their information made public, and who has attempted and requested many times to have that information made not public.

Personally, us private citizen who wish to remain private for personal reasons, should fight back these types of institutions who have a blatant disregard for the privacy of citizens that this US constitution guarantees.

One thousand individuals as form of crowd-sourcing and crowd-funding, should throw in $20.00 apiece for $20K retainer's fee to file a Class Action Lawsuit against Whiepages. I think the ACLU could stand to benefit from taking on something of this nature. And I wonder, how long would it take to enroll 1 thousand angry private citizens to collectively amassed a $20,000.00 retainer's fee.

user60376454 wrote the review because of "suppression does not work" at Whitepages and attached a photo. Reviewer claimed that he or she wants Whitepages to "remove my personal information from your website!".

The most disappointing in user's experience was unethical. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Whitepages and whitepages public record for you to read. This information may help you with your purchase decision.

Had an Experience with Whitepages?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Reachlocal - Excellent results however I was lied too by CEO John Mazur who signed me up Reachlocal "I spent over £250,000 with ReachLocal UK The offer and contract was simple, they charged me a 10% management fee on top of whatever I chose to spend with Google..." Read more Yelp - Home Remodel Yelp "Hired Bill from Imagineer Building in Wilmington NC, he is the owner. Gave him over 40k. The pictures speak for themselves. These pictures are of the kitchen. They were taken..." Read more SPS Review Forum Scam Hope Fake user Accounts Sps Review Forum "Hope is hiding under many fake accounts. Just recently Hope has returned as 'Joeyt1969' who is well known for showing Hope's mistakes and sloppy behavior exposing SPS as fraud. Also not..." Read more Letgo - Reviewer that lied Letgo "I had a customer that offered $30 for a product I was selling for $65, I told hem the lowest I would go is $60...it was a michael kors wallet......" Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more When Best Buy delivery is SO bad, you take your money to Sears Best Buy "Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the..." Read more Trobbles to get my package at FedEx Fedex "Fedex disappeared with my package I was at an academic congress and I got a business book as a gift. This company sent me the FedEx book and emailed me..." Read more Crossroads Rv - 2013 crossroads elevation Crossroads Rv "Nothing but issues with this unit. 2 Lippert slide out motors on main slide burned up in years 2 and 3 of owning toy hauler. Fuel pump motor for on..." Read more