We have been a longer term customer -- over a year, and were very disappointed to see that Whitepages.com has doubled their rate (i.e. now selling 100 searches for the same price as they used to sell 200).
If you're a small busy, or a VERY small business like ours, this action creates a bit of a hardship for us, especially considering, some months we would pay for the searches and use very few!!!
Why can't they sell you the searches, and when your account is depleted, sell you some more? This makes sense to me.
Instead, now they have a disgruntled customer gripping about a 100% increase in their price.
If we can't find anyone else, we'll be back, I suppose, but ... not a good way to treat customers.
Product or Service Mentioned: Whitepages Membership.
Reason of review: Pricing issue.
Monetary Loss: $20.